Headset port without an EHS cable, the correct setting is 'D'. The handset port, or if they using an electronic hook switch (EHS) cable, theД¬onfiguration dial should be set to 'A'. On theД«ottom left hand side of the Savi 740 base, there are two volume dials and an The configuration settings on the base of the headset are correct. The first thing they will want to to is make sure that Headset is not configured correctly for the phone and/or the microphone volume T his type of issue is usually caused when the I heard back from the support team and this is what they recommend: Has anyone experienced an issue like this before? Does anyone have any further ideas that I could try in the way of troubleshooting? Beyond that, does anyone know of a wireless headset that is compatible and works well with a Cisco 7945? This exact same problem happens with two brand new headsets. I have tried everything I can think of, from ensuring that the cables are plugged in correctly, that the headset is on the same channel as the rest of our users (we tried the other channels, for posterity), adjusting the volume on the headset, ensuring that the Headset/Handset Monitoring option in the Cisco Communications Manager is set to disabled, and even replacing the headset. I have received complaints from internal users (desk to desk calls) as well as external callers. When this user answers his phone with his headset, the caller can hear a fairly distracting echo of themselves. Now, several months later, I am trying to add another user, and facing a similar issue. That seemed to fix it, so I assumed the unit was defective and moved on. The first time, after several hours of troubleshooting, I decided to replace the (brand new) headset with another one. However, the last two times I've tried to add users I have had problems with echo. We have about 15 users here that all use Cisco 7945 ip phones and Plantronics Savi 740 headsets with no issues.

Headset sidetone cisco